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oubiance.co.uk in value for money shocker!
The recently launched oubiance.co.uk website has received a deluge of online feedback praising the extremely reasonably prices of the products within the consumables range.
Barclay Dakers, who heads up the online resource for theatrical supplies, said: “We have been overwhelmed with positive feedback and suggestions since the launch of the site two weeks ago – it has exceeded all expectation.”
The site – which prides itself on ease of use and relevance of information – is an exclusively online service. This ensures that overheads are kept to a minimum and pricing can be reduced accordingly.
Dakers continued: “Essentially, efficiency is the name of the game at oubiance.co.uk. We have worked hard to ensure that the site is easy to navigate and this helps customers to quickly find what they are looking for. In turn, processing an online order and payment takes a fraction of the staff time when compared to telephone or counter sales. For these reasons we can excel at offering great value for money on all of our consumable items.”
Users of the site have been utilising the feedback button to comment on available products and offer suggestions for expanding the product range. As a direct result of this feedback, the oubiance.co.uk team are working on one or two brand new ranges which will soon be included on the site.
Dakers concluded: “In terms of site usage, order levels and customer feedback, oubiance.co.uk has received a ringing endorsement from the entertainment industry in just two short weeks. I’m particularly pleased with suggestions from customers on how to improve our service offer – keep ‘em coming.”
Launch of oubiance.co.uk Heralds Innovation in Online Shopping for the Entertainment Industry
The 2010 ABTT Theatre Show saw the launch of a new online store for the entertainment industry - oubiance.co.uk.
The idea behind the website is that the goods available are not simply uploaded from a product database; each item is input by one of the experienced technicians on the team.
Barclay Dakers, who heads up oubiance.co.uk, said: "Traditionally, online shopping for theatrical consumables can take up a considerable amount of time, wading through difficult to understand codes and product descriptions. We wanted to offer a completely different way of doing things. This site is run by techs, for techs."
The site utilises easy to navigate menus and aims to cut through the confusion by offering simpler methods of finding the desired item. For example, the range of replacement lamps is illustrated to enable users to compare what's in their hand with what's on the site.
The team behind oubiance.co.uk have many years worth of hands-on, industry experience gained from working in venues across the globe. This expertise is passed on to the customer both on the site and over the phone - a free phone number is also in place to ensure that customers can enjoy easy access to team members and their specialist knowledge.
The website contains a huge range of consumable items such as tapes, paints, gels and effects. Also included are sections for sound and lighting equipment which will grow steadily over time to provide one of the most comprehensive listings of performing arts technology available on the internet.
Dakers concluded: "In essence, we're trying to create the UK's simplest and best online shop for the purchase of theatrical supplies and equipment. We're really keen to collect feedback from users of the site to enable a programme of continual improvement - so I would greatly encourage anyone who uses the website to let us know how the experience was for them."
